Returns & Refunds policy
Effective Date: July 20, 2026
At ZIBA Boutique, we take pride in offering carefully selected traditional clothing and accessories. Please read our policy carefully before making a purchase.
All Sales Are Final
All purchases made through ZIBA Boutique are final sale. We do not accept returns, refunds, or exchanges for any reason, including:
Change of mind
Incorrect size selection
Color preference
Style preference
Accidental orders
Please review all product descriptions, sizing information, and photos carefully before completing your purchase.
Damaged or Incorrect Items
If you receive an item that is damaged during shipping or you receive the wrong item, please contact us within 24 hours of delivery.
To help us resolve the issue, please include:
Your order number
Clear photos of the item
Photos of the shipping packaging (if applicable)
If the issue is determined to be our error, we will work with you to provide an appropriate resolution.
Shipping Costs
Shipping charges are non-refundable.
Customers are responsible for providing the correct shipping address. ZIBA Boutique is not responsible for orders shipped to an incorrect address provided at checkout.
Contact Us
If you have any questions about this policy or your order, please contact us through the contact information listed on our website before placing your order.
By completing your purchase, you acknowledge that you have read, understood, and agreed to this Returns & Refunds Policy.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail zibaboutiqueofficial@gmail.com